4Real FAQs
Commitment/Policy/Endorsements
Download/Install/Upgrade/Uninstall
2.1 How do I download 4Real?
- Download the 4Real program.
- Select "Save this program to disk". Do not select "Run this program from its current location".
- When the Save As window is displayed, click Save to accept the default file location. Or you can specify a different location for the file (Setup4R.exe).
- Write down the location on the hard drive where the file is saved, so that this file can be run after the download completes.
2.2 How do I install 4Real?
- After the download is complete, go to Windows Explorer and double-click the Setup4R.exe file in the directory selected for the download.
- When the Welcome window is displayed, click Next.
- When the License Agreement window is displayed, select "Yes" to accept the license agreement.
- When the Select Components window is displayed, select the state(s) for which you will be using 4Real, then click Next.
- Click Next when the Choose Destination Location for 4Real window is displayed.
- Click Next when the Choose Destination Location for Documents window is displayed.
- The progress indicator shows that files are being copied.
- Select "Yes" or "No" to add a 4Real icon to the desktop.
- When the Setup Complete window is displayed, click Finish.
2.3 How do I upgrade 4Real to the latest version?
- Download the latest version of 4Real . Run the downloaded file, Setup4R.exe, and follow the setup instructions. You will not lose any of the information that you have entered in previous versions.
2.4 How do I uninstall 4Real?
- Click the Start button and select Settings, then choose Control Panel.
- Double-click Add/Remove Programs.
- Select 4Real and click the Add/Remove button.
- From the Welcome window, select Remove and then click Next.
- When the Confirm File Deletion window is displayed, click OK.
- If you are prompted to remove shared files, click No.
General
3.1 Sometimes the information entered in my file isn't saved. What can I do?
- This is because Large Fonts is selected as the Font size in Window Settings.
- To change the font, right click on your desktop. Select Properties and click the Settings tab.
- Change the Font size to Small Fonts and click OK.
3.2 There are red X's on my folders. Why?
- This is because Large Fonts is selected as the Font size in Window Settings.
- To change the font, right click on your desktop. Select Properties and click the Settings tab.
- Change the Font size to Small Fonts and click OK.
3.3 Can files be shared through a network?
- No. 4Real was designed to be a standalone product.
3.4 I tried to download 4Real, but there was no scroll bar to get to the Submit Request button. How can I complete the request?
- The resolution of your monitor resolution is set to 640 x 480.
- If you do not want to change the resolution, just use the Tab key to move from field to field.
- If you want to change the resolution, click the Start button, select Settings, and then choose Control Panel.
- Double-click the Display icon, then select the Settings tab.
- Change the desktop area to 800 x 600, and click OK.
- From the Preferences menu, select User Settings.
- On the HUD tab, select the "No" button under "Show Initial Boxes".
- Exit the module and save changes
Help
4.1 How do I check my version of 4Real?
- From the Help menu, click About. If your version of 4Real is less than 3.3, please download the latest version, or you may experience difficulty saving information. For assistance, see the Download/Install/Upgrade/Uninstall section.
4.2 How do I access the tutorial?
- From the Help menu, click Run Tutorial. If you're new to 4Real, the tutorial is a fast, easy, way to become acquainted with the program. The tutorial explains the tree-view, how to add new files, how to navigate within a document, how to add endorsements to your commitment and policies, and even how to turn off the Genie.
4.3 How do I turn off the Genie?
- What if you're very familiar with 4Real and no longer need the Genie's assistance? Just select the Show Assistant menu item from the Help menu, and the Genie will disappear! He can return if you need him by just reselecting Show Assistant.
Downloads
Other Resources