I received an email directing me to wire proceeds from a sale to a “new” account. I noticed that the return email address is not exactly correct. I called the seller and he did not send the email. What do I do now?
I opened an email which simply stated “here is the closing file you requested.” Nothing was attached and there was no reference to a particular file. I tried to respond to the email, but have not yet received a response. Is there something I should do in the mean time?
What steps should we take to protect ourselves and our clients from a potential email scam?
My email was hacked – what do I do?
9 Questions »
Are there any places that I can sign up for notices of the latest information security threats and issues?
I am opening a new file and something does not seem right. The buyer stated he learned about our firm on the internet, he is not currently residing in the United States, and he is sending the deposit check directly to our firm. What should I check?
What resources are available for more information?
3 Questions »
Do I have to complete background checks on my employees who have worked for me for a long time?
I received a call from the seller’s lender telling me to wire the payoff funds in a specific transaction to a different bank account. The caller knew all of the details about the transaction, including the closing date, payoff amount, per diem, and seller’s account number. Can this still be fraud?
I received a cashier’s check as part of a deposit for an upcoming transaction. The buyer is now asking for part of the funds to be returned by wire transfer because the check was for more than the required deposit. May I go ahead and refund the difference?
What is the difference between wired funds and automated clearinghouse transfers (ACH)?
4 Questions »
Information Security FAQs .pdf